Is shipping free?
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Yes. Free shipping is available on all orders across India.
Is Cash On Delivery (COD) available?
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COD may not be available for products shipped internationally. Payment options are shown at checkout.
What is your return policy?
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You can request a return within 7 days of delivery if the product is unused and not physically damaged.
Do waterberry products come with a warranty?
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Warranty terms may differ based on the product and brand. Applicable products come with a manufacturer’s warranty.
Can I cancel my order after placing it?
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Orders can be cancelled within a short window 24 hours after placement. Once shipped, cancellation isn’t possible.
Do I have to pay any extra customs duty?
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No. All prices shown are final. There are no additional customs or hidden charges after placing an order.
What payment methods are accepted?
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We accept UPI, credit/debit cards, net banking, and wallets.
How long will my order take to arrive?
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Delivery times vary by location. Deliverable in 2-3 Business Days.
How can I contact customer support?
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You can reach our waterberry support team via the Contact Us page or email. We aim to respond within 1 business day.
